Responsible Gaming

Responsible Gaming is a concept that operators within gaming and gambling and associated service providers need to follow to ensure their offerings uphold the highest standards and ensures a fair and safe gaming experience that protects players from the adverse consequences of gaming and gambling. All the serious casinos and betting companies such as Unibet, Betsson, Cherry Casino, has their own section with responsible gaming to inform their players about the consequences of gambling. Responsible gaming means not spending more money or time than we can reasonably afford, keeping in mind all our other responsibilities in life.

Most of the gambling and gaming codes now require operators to ensure traditional land-based and online gambling services like online casinos are offered in a responsible manner. Responsible gaming covers the areas of protecting vulnerable players, the prevention of underage gambling, protection against fraudulent and criminal behaviour, ensuring information privacy, ensuring prompt and accurate payments, delivering a fair gaming experience, upholding ethical and responsible marketing, commitment to customer satisfaction and ensuring a secure, safe and reliable operating environment.

Code of conduct

To ensure that the operators, software suppliers and associated service providers uphold the principles of responsible gaming, codes of conduct have been developed by regulators, trade associations and non-profit organisations. These competing and overlapping codes of conduct or standards have evolved over time due to the evolution of multiple legal and trade frameworks.

It has been acknowledged within the industry that given the large number of responsible gaming codes of conduct there is a need to step back and re-assess what is required within the industry. The European Committee for Standardisation is the process of developing Responsible Remote Gambling Measures that can protect customers and ensure that the remote gambling operators, software suppliers and associated service providers behave responsibly.

The Malta Gaming Authority

The Malta Gaming Authority (MGA) aims to prevent the abuse of gambling and the proliferation of compulsive gambling. It also supports agencies and organisations which engage in research and programs for prevention and education.

Where possible the MGA increases awareness on pathological gambling to the general public; ensures adequate protection for minors and vulnerable persons; and makes sure that gambling is conducted in accordance with the regulations, in order to prevent crime and prevent players from being exploited.

Are you gambling too much?

Gambling may result in an addiction. It’s important to keep track of your gambling habits, that way you can address any issues before they get too far. If you feel you need professional help, there is a number of associations and charities that can help you get back on your feet again:

Underaged betting

In case you are worried that someone underage is gambling online, please do not hesitate to contact any of the sites below. One may also decide on using internet filters in order to reduce the chances of underage gambling:

Malta Gaming Authority

June 15th, 2015